Help & support

How can we help?

Browse the most common questions, or send us a message and we'll get back to you by email.

Frequently asked questions

Is it a desktop app or a website?

It's a native desktop app for macOS and Windows — download it, sign in, and start sourcing. Running locally means faster downloads and bulk processing without browser limits.

What platforms can I source from?

YouTube, TikTok, and Instagram for video, plus images by keyword — all from one search. No more jumping between five different tools.

Will I get rate limited?

Downloads run from your local IP, so pulling huge volumes very fast can occasionally trigger a temporary limit from the platform. It clears on its own — space out big batches and you'll be fine.

How do the auto sub-clips work?

Pick a length in seconds. We slice every download into ready-to-use clips of that length automatically — the fast, punchy cuts that hold attention and keep people watching.

How does attribution work?

The app keeps a record of where every clip and image came from — platform, creator, and link. If you ever need to credit or verify a source, just pull it up from your library.

Who is this for?

Faceless channel operators, YouTube automation teams, and anyone shipping a lot of content who's sick of wasting hours hunting for footage.

What does it cost?

Sign up now and you'll lock in 20% off when Source Clips launches — we'll email your discount code on launch day. No credit card to claim it.

Get in touch

Prefer email? Reach us at hello@vincepolston.com